UX Patterns That Feel Native
- Use full-width kana/kanji support and proper line breaking
- Provide postal code autofill and prefecture dropdowns
- Offer CSV import/export with Shift-JIS option for legacy workflows
Payments & Billing
- Add bank transfer (furikomi) and convenience store (konbini) options
- Issue PDF invoices with company seal space and consumption tax breakdown
- Localize pricing pages with tax-inclusive clarity and support phone number
Support & Trust
- Japanese-language chat/email with business-hours SLA
- Public status page with JP-friendly incident comms
- Clear privacy, terms, and cookie policies with APPI-compliant language
Compliance Basics
- Display company legal entity, address, and telecom seller info where applicable
- Handle PII with data residency options and subprocessor transparency
- Accessibility: ensure keyboard navigation and readable contrast in Japanese fonts
Ship these before launch to reduce churn and increase conversion.
